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Preview. Provisional copy for Client review. Names, claims, prices and legal text are placeholders.

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For municipalities and utility companies

Public Utility AI

Help residents find answers about everyday services, using only information your organisation has published and approved.

Questions it can help with

  • When is my waste collected, and what changes on public holidays?
  • How do I report a water fault, and when will the supply be back?
  • How much does parking cost, and how do I get a resident permit?
  • When is the office open, and which documents do I need?
  • What should I do when the assistant cannot answer? It offers your contact form and phone number.
  • Do prices still apply? Expired information is never used.

How answers are chosen

  1. Exact answers first

    Approved FAQs and quick facts are returned word for word, without being rewritten.

  2. Grounded answers next

    Other questions are answered only from matching, current sources, and the answer shows where it came from.

  3. Checked before it is shown

    Each generated answer is checked against its quoted sources. Numbers that are not in the sources are rejected.

  4. Honest fallback

    When the sources do not support an answer, the assistant says so and offers your contact options.

Getting started

Public Utility accounts are set up by our team after an enquiry. There is no self-service signup.