Features
What both products include
Public Utility AI and Business AI share the same answer engine and safeguards.
Knowledge sources
- PDF, DOCX, JPG and PNG uploads, including text recognition for scans
- Public website pages, rechecked daily or weekly
- FAQs and quick facts managed by your team
- Validity dates, so expired information is never used
Answers
- Source shown with each generated answer
- Short follow-up questions understood within a conversation
- Chat in Slovenian, English, German, Italian and Croatian
- Line breaks and formatting of approved answers kept
Contact and safety
- Contact form routed by topic when no answer is found
- Suggested FAQs when a question is close to one
- Each organisation's data isolated from all others
- No tracking scripts or third-party analytics on the chat